20cm Pocket Spring Mattress BAKER

Some furniture is handcrafted and made from natural materials, so minor dimension variations, including 1–3cm differences, may occur and are considered normal. These slight differences do not affect normal use and are not considered product defects.

For solid wood, stone, genuine leather, metal, and other natural materials, variations such as wood grain, minor cracks, tree marks, natural surface textures, leather marks, scars, or slight scratches may occur. These are natural characteristics of the material and are not considered manufacturing defects.

Just like us, furniture color can look slightly different under different lighting. Color differences caused by lighting, photography, or screen display settings are normal and shall not be considered faults.

DELIVERY CHARGES

• Orders under $500: S$50/location.
• Orders $500 & above: Free delivery.

Delivery covers order processing, handling, packing, local delivery, carrying into room and assembly. Delivery within Singapore only.

WARRANTY

• Standard items: 5 years
• Genuine leather items: 10 years
• Mattresses: Lifetime
• Electrical parts for all items: 1 year

Covers manufacturing defects, excludes wear & tear or natural material characteristics (e.g., wood cracks, leather scars, minor scratches).

ORDER CHANGE

Cancel or modify orders for free within 48 hours of order confirmation. 

RETURN & REFUND

Return in as-new condition within 30 days.

Exclusions: Clearance, display, fast delivery, customized items, mattresses, pillows, and rugs.

Refunds are subject to a 20% restocking fee, and S$50 collection fee.

All refunds will be issued as store credit and credited to the email address used to place the order.

LOWEST PRICE GUARANTEE

If you find a lower price elsewhere, provide evidence to claim a refund of the price difference via store credit or voucher.

FREE WAREHOUSING

Enjoy up to 100 days of free storage from the delivery date. After that, a 5% item value/month fee (plus GST) applies.

*By placing an order, you and Loft Home mutually agree to be bound by the above terms and conditions.