DELIVERY & WARRANTY
DELIVERY CHARGES
- Orders under $500: S$50/location.
- Orders $500 & above: Free delivery.
Delivery covers order processing, handling, packing, local delivery, carrying into room and assembly. Delivery within Singapore only.
WARRANTY
- Standard items: 5 years
- Genuine leather items: 10 years
- Mattresses: Lifetime
- Electrical parts for all items: 1 year
Covers manufacturing defects, excludes wear & tear or natural material characteristics (e.g., wood cracks, leather scars, minor scratches).
ORDER CHANGE
Cancel or modify orders for free within 48 hours of order confirmation (3.5% credit card fee applies if paid by credit card).
RETURN & REFUND
Return in as-new condition within 30 days.
Exclusions: Clearance, display, fast delivery, customized items, mattresses, pillows, and rugs.
Refunds are subject to a 20% restocking fee, 3.5% credit card fee (if applicable) and S$50 collection fee.
LOWEST PRICE GUARANTEE
If you find a lower price elsewhere, provide evidence to claim a refund of the price difference via store credit or voucher.
FREE WAREHOUSING
Enjoy up to 100 days of free storage from the delivery date. After that, a 5% item value/month fee (plus GST) applies.
*By placing an order, you and Loft Home mutually agree to be bound by the above terms and conditions.
Customer Reviews
Lowest Price Guarantee
Found a lower price elsewhere? We’ll refund the difference! Shop in confidence, you are getting the best price with us.