DELIVERY CHARGES
- Orders under $500: S$50/location.
- Orders $500 & above: Free delivery.
Delivery covers order processing, handling, packing, local delivery, carrying into room and assembly. Delivery within Singapore only.
WARRANTY
- Standard items: 5 years
- Genuine leather items: 10 years
- Mattresses: Lifetime
- Electrical parts for all items: 1 year
Covers manufacturing defects, excludes wear & tear or natural material characteristics (e.g., wood cracks, leather scars, minor scratches).
ORDER CHANGE
Cancel or modify orders for free within 48 hours of order confirmation (3.5% credit card fee applies if paid by credit card).
RETURN & REFUND
Return in as-new condition within 30 days.
Exclusions: Clearance, display, fast delivery, customized items, mattresses, pillows, and rugs.
Refunds are subject to a 20% restocking fee, 3.5% credit card fee (if applicable) and S$50 collection fee.
LOWEST PRICE GUARANTEE
If you find a lower price elsewhere, provide evidence to claim a refund of the price difference via store credit or voucher.
FREE WAREHOUSING
Enjoy up to 100 days of free storage from the delivery date. After that, a 5% item value/month fee (plus GST) applies.
*By placing an order, you and Loft Home mutually agree to be bound by the above terms and conditions.
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Why Choose Loft Home?
In Home Delivery & Assembly
Enjoy our two-person delivery & assembly service, to ensure careful handling of our furniture and your smooth delivery experience.
At Least 5 Years Warranty
Protect your new furniture from date of delivery. We warrants that all of our products are free from defective materials & workmanship.
30 Days Return & Refund
Change your mind? Return & refund within 30 days. No questions will be asked, we want our furntiure to end up in happy homes.
Lowest Price Guarantee
Found a lower price elsewhere? We’ll refund the difference! Shop in confidence, you are getting the best price with us.